Transparent refund terms for all our services and training programs
At NN AI Solutions, we strive to provide the highest quality services and training programs. We understand that circumstances may change, and we have established this refund policy to be fair and transparent for all parties involved.
This policy applies to all services and training programs offered by NN AI Solutions. By making a payment, you agree to the terms outlined in this refund policy.
For website development, software development, and AI chatbot projects:
| Project Stage | Refund Eligibility | Refund Amount | Conditions |
|---|---|---|---|
| Before Project Start | Full Refund | 100% of payment | If cancelled within 48 hours of payment and no work has started |
| During Planning Phase | Partial Refund | 75% of payment | If cancelled within first week, after planning but before development starts |
| During Development | Partial Refund | 50% of payment | If cancelled after development has started but before 50% completion |
| After 50% Completion | No Refund | 0% | If cancelled after project is 50% or more complete |
| After Project Delivery | No Refund | 0% | After final delivery and client acceptance |
For AI training, certification programs, and workshops:
| Cancellation Time | Refund Eligibility | Refund Amount | Conditions |
|---|---|---|---|
| 7+ days before start | Full Refund | 100% of fee | Full refund if cancelled 7 or more days before course start date |
| 3-6 days before start | Partial Refund | 50% of fee | 50% refund if cancelled 3-6 days before course start |
| 48 hours before start | No Refund | 0% | No refund if cancelled less than 48 hours before course start |
| After course start | No Refund | 0% | No refund after course has started |
For digital marketing campaigns and services:
50% refund if cancelled before campaign launch
25% refund if cancelled within first month of service
No refund after first month of service
Email refund request to info@nnaisolution.com with transaction details
We verify eligibility (3-5 business days)
Refund processed (7-14 business days)
You receive refund confirmation email
If you have any questions about our refund policy, please contact us:
